Infographic:
Customer Analytics & The State of Retail Industry

Customer intelligence is the process of gathering and analyzing consumer information and details about their activities. According to the infographic below, 8 out of 10 customers seek personalized shopping experiences. As a result gathering customer data can help companies understand the preferences and purchasing habits of their clients. This week’s Infographic Wednesday is all about Customer Analytics and the State of the Retail Industry. Check it out!

Source: Visual.ly

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  • 90% of the world’s consumer data has been created in only the last two years! Tweet This!
  • 8 out of 10 customers seek personalized shopping experiences. Tweet This!
  • Shoppers with $150K + are willing to share information to get personalized experience. Tweet This!
  • 7 in 10 retailers agree, customer analytics are integral to merchandising success. Tweet This!