Demac Media Demac Media Brand Demac Media Brand

Blog

Subscribe

Infographic: How to Provide Customer Service Online

Timer Icon 1 Min

Ecommerce Infographics

The golden rule in customer service is, “The customer is always right”. Customer service is vital to the existence of any business. In fact, according to Salesforce.com, 9 out of 10 customers expect to receive consistent service across all communication channels. So how do you provide excellent customer service in eCommerce? Easy! Today’s infographic explains.

Source: Visual.ly

Tweet This!

  • 9 out of 10 customers expect to receive consistent experience over all channels. Tweet This!
  • 78% of customers believe that social media will be the next tier of customer service. Tweet This!
  • Customers are less likely to buy from companies that don’t answer social media complaints. Tweet This!
  • Subscribe to the Blog

    Stay updated with 20,000+ eCommerce leaders in our community

    Sign Up

    Let’s talk about your 10X return

    Icon/Social/Phone Contact us for pricing information